Do you have a question about our services? Below you will find answers for the most frequently asked questions. If the answers below do not address your question, please contact us at firstname.lastname@example.org. We will do our best to reply to your questions as quickly as possible.
How do I login to LADB?
If you're accessing LADB from on campus, you shouldn't need to login at all. However, if you're accessing LADB from off-campus, you may request an Affiliated User account be created for you. Pending approval by your organization's authorized contact, we will provide you an individual account which will afford you access to your organization's resources.
I've got an individual account. How do I login?
Individual account holders must login using HTTPS at this address: https://ladb.unm.edu.
I'm on campus, but I can't access full-text and PDF versions of the articles.
If you're on campus and encounter this, please contact the person authorized to maintain your organization's LADB subscriptions. If you're not certain who that is, contact us at email@example.com or using our Contact form, and we can point you in the right direction. Incomplete access can be the result of many things: an expired subscription, outdated IP address ranges, etc.
Important:Please note that cookies must be enabled in order to access LADB.
Please also make sure that ladb.unm.edu is listed in your trusted sites.
Can I integrate searches of LADB into other tools?
Yes. LADB is designed to allow third-party search utilities to search the whole of LADB's content. For more information, please send an email detailing intended use and use cases to firstname.lastname@example.org.
What browsers and operating systems are supported or required to use LADB?
LADB may be accessed with any web browser; Firefox 7.x (or later) and Internet Explorer 7 (or later) are the preferred supported platforms. Although we do our best to make sure LADB is accessible and compatible, given the number of browsers and standards on the market, you may encounter issues with the less commonly used browsers. If this happens, please contact us at email@example.com.
Please note that LADB does not provide technical support for individual users; however, technical support personnel resolving issues are welcome to make contact with LADB's technical team by using the Contact form.
Do I need additional software to use LADB? -OR-
What is the software recommended for use with LADB?
You may. Mac OS X has a built-in program to view PDFs; other operating systems may required the installation of Adobe Acrobat or Adobe Acrobat reader. We recommend Acrobat version 8 or later; earlier versions are not supported. We encourage our users to access LADB using Firefox 7.x or later.
What standards and protcols does LADB employ in the interest of interoperability? The icons below represent recognized industry standards with which LADB is compliant.